Thank you for choosing Golden Star Bakery for your sweet cravings! We are committed to providing you with delicious treats and exceptional service. Please review our return policy below:
Refunds: At Golden Star Bakery, we take pride in the quality of our products. Therefore, we do not offer refunds on our items as all purchases are considered final. We appreciate your understanding in this matter.
- Damaged Items: In the unlikely event that your order arrives damaged, please accept our sincere apologies for any inconvenience caused. We want to make it right for you. Kindly contact us within 2 days of receiving your order, and we will gladly assist you. To expedite the process, please provide clear photos of the damaged items along with your order details.
Replacement: Your satisfaction is our top priority. If your items are damaged during transit, we will promptly replace them at no extra charge. we will ensure that your replacement order is processed swiftly and that you receive it in perfect condition.
Contact Us: If you have any questions or concerns regarding your order or our return policy, please feel free to reach out us. You can contact us via Call / Text : 718-338-0836 or Email us: [email protected] during our business hours, and we will be delighted to assist you.