FREQUENTLY ASKED QUESTIONS
We do not offer refunds on our products, as all purchases are considered final. However, in the rare event that your items arrive damaged, we are more than happy to replace them. Customer satisfaction is of utmost importance to us, and we strive to address any issues promptly and to your satisfaction.
Our cookies have an impressive shelf life. When stored at room temperature, they remain fresh for up to 30 days. For extended freshness, you can also choose to freeze our products, which will allow them to last up to 60 days. This flexibility ensures that you can savor our treats at your own pace.
We accept a variety of payment methods for your convenience, including Credit Cards. We welcome Visa, MasterCard, AMEX, and Discover, providing you with the flexibility to choose the payment option that suits you best.
No, for security reasons, we do not store users' credit card information. Your financial data is handled with the utmost care, and we prioritize the security and privacy of our customers.
To qualify for free shipping, we require a minimum order of $60.00. This ensures that you can enjoy our delicious products while also benefiting from the convenience of free delivery to your doorstep.
Certainly! We understand that different customers have different preferences when it comes to ordering. In addition to online ordering through our website, we also offer the option to place orders over the phone. This flexibility ensures that you can order in a way that is most convenient for you.